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AUDIENCE

The primary audience for this project includes newly hired and seasoned corporate leaders ​at Welcome Pine Inc. The training is designed to be used both for onboarding new leaders and​ as an annual refresher for experienced managers to enhance their leadership skills and​ problem-solving capabilities.​

PROBLEM & SOLUTION

Welcome Pine Inc. faced significant challenges with ineffective problem-solving among its ​leaders, leading to inefficient decision-making and hindering progress toward strategic ​goals. To address this, we developed a comprehensive e-Learning module and a themed ​work aid focused on the problem-solving process. This solution provides leaders with a ​structured approach to enhance critical thinking and strategic decision-making skills, ​ultimately improving organizational efficiency and effectiveness.

HIGHLIGHTS

Engaging Visuals:

• Utilized to capture attention and improve information retention, aligning with the ​principles of adult learning theory which emphasize the importance of visual learning ​aids.
  

Active Learning:

• Incorporates real-world scenarios to contextualize learning and foster immediate ​application, ensuring that adult learners can see the relevance of what they are learning.

Self-Directed Learning:

• Allows leaders to learn at their own pace, catering to adult learners' need for autonomy ​in their learning process.

Immediate Feedback:

• Knowledge checks with hints provide instant feedback, helping learners to correct ​mistakes and reinforce learning, consistent with adult learning principles.

PROCESS (ADDIE)

Analysis:

• Identified the need for structured leadership training at Welcome Pine Services Inc.​ Hypothetical surveys showed that 60% of new leaders felt unprepared, with a 25%​ increase in team turnover within their first year.​
  

Design:​

• Crafted clear learning objectives, designed interactive scenarios, and knowledge checks,​ ensuring alignment with Kirkpatrick's Level 2 (Learning) and Level 3 (Behavior)​ evaluations.​
  

Development:​

• Created engaging content using Articulate Storyline 360 and visual elements with Canva,​ Inkscape, Affinity Designer 2, and Affinity Photo 2.​
  

Implementation:​

• Deployed the training to both new hires and seasoned leaders, ensuring it is used as part​ of the onboarding process and annual refreshers.​
  

Evaluation:​

• The training connects with Kirkpatrick's Level 2 and 3 evaluations by assessing the​ learners' understanding of problem-solving principles (Level 2) and observing changes in​ their behavior and performance in real-world scenarios (Level 3).​
  
• Kirkpatrick Level 2 (Learning): Assessed through pre- and post-training quizzes, with a​ goal of achieving at least a 70% improvement in test scores. Results showed an 80%​ increase in knowledge retention.​
  
• Kirkpatrick Level 3 (Behavior): Evaluated through peer observations and structured​ interviews, aiming for a 50% improvement in communication and decision-making​ skills. Data indicated a 60% enhancement in these areas post-training.​
  

TOOLS USED

• Articulate Storyline 360: For developing the interactive e-Learning module.
  
• Canva, Inkscape, Affinity Designer 2, and Affinity Photo 2: For designing and created ​engaging visual elements.
  
• Microsoft Office Suite and Google Docs: For initial content creation and layout planning.
  
• Audacity: For editing voiceovers to enhance the learning experience.
  

DELIVERABLES

• Content Map: Provides a clear pathway for leaders to follow in the problem-solving ​process.
  
• Design Document: Outlines the overall design and instructional strategy for the training ​module.
  
• Storyboard: Details the visual and interactive elements of the e-Learning course.
  
• Graphic Work Aid: A visually engaging tool to reinforce the problem-solving process for ​leaders.
  

AUDIENCE

Healthcare professionals at Sacred Heart Episcopal of Laingsburg, including medical ​doctors, nurses, radiographic technologists, MRI technologists, sonographers, patient ​transporters, nurse’s aides, and patient care assistants.

PROBLEM & SOLUTION

Sacred Heart Episcopal of Laingsburg faced delays and safety concerns due to an over-​reliance on an understaffed transport team, leading to patient wait times, procedure delays, ​and increased risk of injury. To address this, we developed and implemented a ​comprehensive training program aimed at equipping all direct patient care staff with the ​knowledge and skills necessary for safe patient transport. This program includes immersive ​virtual, web-based, and computer-mediated instruction focusing on real-life scenarios for ​ambulatory, wheelchair, stretcher, and hospital bed transport, fostering a culture of safety ​and teamwork.

HIGHLIGHTS

Engagement:

• Interactive training methods align with adult learning theory, ensuring active ​participation and retention.

Practical Application:

• Real-life scenarios and simulations to provide practical, relevant, and applicab​le experience​s.

Empowerment​:

• Training fosters a sense of ownership and responsibility among staff, enhanci​ng motivation and performanc​e.

Continuous Learning​:

• Ongoing assessments and feedback loops support continuous improvement and ski​ll enhancemen​t​.

PROCESS (ADDIE)

Analysis:

• Identified gaps in patient transport safety and efficiency.
  
• Defined the target audience and their specific learning needs.
  

Design:

• Developed a curriculum incorporating adult learning principles.
  
• Created real-life scenario-based virtual and web-based training modules.
  

Development:

• Produced interactive training content, simulations, and assessments.
  
• Designed supporting materials like action maps, storyboards, and graphic work aids.
  

Implementation:

• Rolled out the training program across all relevant departments.
  
• Facilitated virtual sessions and provided access to online learning platforms.
  

Evaluation:

• Conducted measurable outcomes to evaluate learning and comprehension followed by ​an assessment of changes and application to the workspace.
  
• Kirkpatrick’s Level 2 (Learning): Assessed knowledge retention and application ​through quizzes and scenario-based assessments. Average score improved from 75% ​pre-training to 90% post-training.
  
• Kirkpatrick’s Level 3 (Behavior): Monitored behavior change in the workplace through ​observation and feedback. Reported a 20% decrease in patient transport errors and a ​30% reduction in wait times.
  

TOOLS USED

• Articulate Rise for web-based training.
  
• Virtual interaction for realistic scenario-based instruction.
  
• Interactive online platforms for continuous learning and engagement.
  

DELIVERABLES

Content Map: Visual representation of the training process and key actions for learners.

AUDIENCE

This project empowers the corporate team of Tranquil Crest with innovative ideation and​ prototyping skills, fostering creativity and effective problem-solving. Through interacti​ve virtual training, professionals from various departments master brainstormin​g, mind mapping, and SCAMPER techniques to develop cutting-edge solutions. The hands​-on prototype design challenge engages diverse teams in creating practical, user-centered ​designs, promoting a culture of innovation and con​tinuous improvement.

PROBLEM & SOLUTION

This project addressed the challenge faced by Tranquil Crest. They were faced with stagnant ​innovation and lack of effective problem-solving within corporate teams. By empowering ​their professionals with innovative ideation and prototyping skills, it fostered creativity and ​effective solutions. Through interactive virtual training, the leaders of the company fr​om various departments master brainstorming, mind mapping, and SCAMPER techniques t​o develop cutting-edge solutions. The hands-on prototype design challenge engages div​erse teams in creating practical, user-centered designs, promoting a culture of inn​ovation and c​ontinuous improvement.

HIGHLIGHTS

Innovative Training Methods:

• Engaging virtual training sessions that immerse participants in brainstorming, mind ​mapping, and SCAMPER techniques.
  

Hands-on Prototype Design Challenge

• Interactive activities that push teams to apply learned techniques in creating practical, ​user-centered designs.
  

Real-world Application:

• Participants work on relevant scenarios, ensuring skills are directly transferable to their ​roles.
  

User-Centered Design:

• Focus on creating designs that meet user needs, improving overall user experienc​e and satisfa​c​tion.
  

PROCESS (ADDIE)

Analysis:

• Identified gaps in patient transport safety and efficiency.
  
• Defined the target audience and their specific learning needs.
  

Design:

• Developed a curriculum incorporating adult learning principles.
  
• Created real-life scenario-based virtual and web-based training modules.
  

Development:

• Produced interactive training content, simulations, and assessments.
  
• Designed supporting materials like action maps, storyboards, and graphic work aids.
  

Implementation:

• Rolled out the training program across all relevant departments.
  
• Facilitated virtual sessions and provided access to online learning platforms.
  

Evaluation:

• Conducted measurable outcomes to evaluate learning and comprehension followed by ​an assessment of changes and application to the workspace.
  
• Kirkpatrick’s Level 2 (Learning): Assessed knowledge retention and application ​through quizzes and scenario-based assessments. Average score improved from 75% ​pre-training to 90% post-training.
  
• Kirkpatrick’s Level 3 (Behavior): Monitored behavior change in the workplace through ​observation and feedback. Reported a 20% decrease in patient transport errors and a ​30% reduction in wait times.
  

TOOLS USED

• Google Slides: For creating and presenting the training materials.
  
• Google Docs: For developing detailed facilitator and producer notes.
  
• Canva: For designing engaging graphics and visuals.
  
• Affinity Designer: For professional logo design.
  
• Affinity Photo: For high-quality photo editing and logo design.
  
• Google Translate: For translating content to ensure accessibility for diverse participants.
  

DELIVERABLES

Comprehensive Slide Deck: A visually engaging presentation.

Facilitator’s Guide: Detailed instructions and notes for facilitators.

Graphics and Visuals: Custom-designed graphics.

Logo Design: Professionally designed logo created with Affinity Designer.

Multilingual Slide: Content translated for accessibility.

The more you do for others, the more you have.

The more you give to others, the greater your ​abundance.

Lao Tzu - Tao Te Ching

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